Your Voice Matters

VIRD Foundation takes every complaint and piece of feedback seriously, and handles safeguarding concerns with survivor-centred confidentiality.

WHAT YOU CAN REPORT

We welcome complaints and feedback about

Programme concerns

Staff conduct

Beneficiary selection

Assistance received

Safeguarding concerns

Fraud or corruption

Suggestions for improvement

Sensitive complaints, including safeguarding concerns, are handled confidentially by designated staff following a survivor-centred approach. Details you share are not published or shared beyond those responsible for responding.

SUBMIT FEEDBACK OR A COMPLAINT

Tell us what happened

You may also reach us directly via WhatsApp at +233 249 411 547 or +233 207 206 727.